How can We Help You?
Access your account at PFCU 24 hours a day with Home Banking or call us at 1(877) PFCU4YO (732-8496) or at (404) 297-9797. You can also text "PFCU" to 437-83 to opt-in to our text messaging system.

Frequently Asked Questions

Community members of Shia Imami Ismaili Muslim faith residing in the United States of America can become a members of Platinum Federal Credit Union (PFCU).

A member can open an account with minimum deposit of $40.00 of which $20 remains in the account as minimum balance for one share and $20 is a one time membership fees.

A fee of $20.00 is charged at the time of opening the account. There are no monthly fees or maintenance fees for Personal or Business Savings/Share Account.

By becoming a member of PFCU, a member can avail various financial services such as Personal Loans, Auto Loans, Student Loans, Business Loans, Home Mortgage Loans, Commercial Real Estate Loans, Share Secured Loans, Wire Transfers, Personal Checking, Business Checking, Money Market, etc.

Yes, your deposits are secured and insured up to $250,000 by NCUA (National Credit Union Administration), a government agency.

Any member opening a share account with a credit union becomes the owner of the credit union and is entitle to receive dividends declared by the credit union. We offer competent rate of interest on Savings, Money Market Accounts and Certificate of Deposits.

Dividends on Share/Savings Account are not fixed rate of return, they vary depending on the performance of the credit union in a given period. Dividends on Share/Savings account are declared semi-annually and disbursed on June 30th and December 31st.

A member can avail Personal Loan up to $100,000, Auto loan of up to $150,000, Business Loan of up to $100,000, Student Loan of up to $80,000, etc. There is no limit on Home Mortgage Loans and Commercial Real Estate Secured Loans, but depends on the type of property and valuation.

Please refer to the Loan Fee Schedule.

A member can wire its funds to almost any Bank and any Country receiving incoming international wire transfer.

Employment Opportunities

Job Details

Teller - Full-time
4794 Lawrenceville Hwy NW, Lilburn, GA 30047-3843

Job Description

Duties:
Provide basic cash receipt and payment services in accordance with credit union procedures and in compliance with Bank Secrecy Act.

Duties and Responsibilities:

  • Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
  • Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
  • Promote and explain other credit union services such as consumer and mortgage loans, IRAs, certificates, safe deposit boxes, and cashier’s checks.
  • Receive Mortgage, consumer loan, and other payments and ensure the payments match balances due. Enter payments into the computer. Generate member receipts.
  • Place holds on accounts for uncollected funds.
  • Count, check, and package coins and currency.
  • Balance cash drawer at the end of the shift and compare totaled amounts to the computer-generated proof sheet. Report any discrepancies to the supervisor, as necessary.
  • Ensure that the teller station is properly stocked with forms, supplies, etc.
  • Report malfunctions of teller terminals and other equipment used at the teller station.
  • Check night depository bags and record proper information on the credit union’s forms.
  • Responsible to record CTR form for transactions exceeding in cash to be in compliance with BSA.
  • Monitor member transactions for any suspicious activity in order to file SAR forms.
  • Maintain Cashier’s Check inventory and monitor the required information at the time of sale.

Qualifications:

  • Prior experience as a Bank/Credit Union Teller
  • High School Graduate
  • Good oral and written communication skills.
  • Knowledge of Hindi & Gujarati language preferred.
  • Computer literate
  • Good mathematical skills.

Contact
Donna Ezell at donnae@platinumfcu.org

Who We Are

Platinum Federal Credit Union was founded in December 1999 to serve the financial needs of Shia Imami Ismaili Community Members. Today, with over 9,000 members and assets in excess of $100 million, we are among the fastest growing credit union.

Our mission is to provide convenient sources of credit and other financial services to allow our members to accomplish their financial goals and we stand by that commitment every day by offering today's sophisticated services without losing sight of our purpose.

We vastly differ from regular banks because our financial cooperative is owned by our members. All profits are reinvested in our members by improving our products and services and by offering low cost loans and high rate of return to our members and their immediate families.

We invite you to browse our site and experience the PFCU difference.

Platinum FCU provides all the benefits of a member-owned financial institution to members of the Shia Imami Ismaili Muslim Community:

Membership in Platinum FCU is an ongoing benefit to employees and members of the Shia Imami Ismaili Muslim Community. As a full-service financial institution, the credit union:

  • Provides security for funds, with accounts insured up to $250,000 by the National Credit Union Administration, a U.S. government agency.
  • Offers a full line of free or discounted financial products and services.
  • Provides dependable, friendly, personalized service.
  • Provides printed materials for the introduction and promotion of services.
  • Offers convenience.
  • Increases members' knowledge of financial options.
  • Extends membership privileges to family members.
  • Places members' interests first.
How can We Help You?
Access your account at PFCU 24 hours a day with Home Banking or call us at 1(877) PFCU4YO (732-8496) or at (404) 297-9797. You can also text "PFCU" to 437-83 to opt-in to our text messaging system.