How can We Help You?
Access your account at PFCU 24hr a day with Home Banking or call us at 1(877)PFCU4YO (732-8496) or call/text us at (404) 297-9797.

Quick Contacts

For feedback please email: feedback@platinumfcu.org
Or fill out our: online survey
To Report lost or stolen Card: 404.297.9797 option 1
Credit Card Customer Service: 1-800-299-9842
Member Services: Call 404.297.9797 or Toll Free at 1877-PFCUTEL (732-8835) or 1877-PFCU4YOU (732-8496)
(For quick response text 404.297.9797 or email memberservice@platinumfcu.org)
Loan Services: Call or Text 770.500.3070 or email loanservice@platinumfcu.org or mortgage@platinumfcu.org
Member Solutions: Call or Text 404.941.2441 or email membersolution@platinumfcu.org
Teller Services: 404.297.9797 option 4
Accounting Department: 404.297.9797 option 5 or email accounting@platinumfcu.org
Compliance Department: 404.297.9797 option 6 or email compliance@platinumfcu.org

Locations

Lilburn Branch

4794 Lawrenceville Hwy. NW
Lilburn, GA 30047

Hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 2:00 p.m.

Decatur Branch

1059 Mistletoe Road
Decatur, GA 30033

Hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 2:00 p.m.

Sugarloaf Branch

2035 Sugarloaf Circle
Duluth, GA 30097

Hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 2:00 p.m.

Orlando Branch

7041 Grand National Dr.
Suite 201
Orlando, FL 32819

Hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.

Alabama Branch

2020 Patton Chapel Rd
Hoover, AL 35216

Hours: (Central Standard Time)
Monday - Friday 9:00 a.m. - 5:00 p.m. CST

How can We Help You?
Access your account at PFCU 24hr a day with Home Banking or call us at 1(877)PFCU4YO (732-8496) or call/ text us at (404) 297-9797.