How can We Help You?
Access your account at PFCU 24hr a day with Home Banking or call us at 1(877)PFCU4YO (732-8496) or call/text us at (404) 297-9797.

Quick Contacts

For feedback please email: feedback@platinumfcu.org
Or fill out our: online survey
To Report lost or stolen Card: 404.297.9797 option 1
Credit Card Customer Service: 1-800-299-9842
Member Services: Call or Text 404.297.9797
Loan Services: Call or Text 770.500.3070
Member Solutions: Call or Text 404.941.2441
Teller Services: 404.297.9797 option 4
Accounting Department: 404.297.9797 option 5
Compliance Department: 404.297.9797 option 6

Locations

Lilburn Branch

4794 Lawrenceville Hwy. NW
Lilburn, GA 30047

Toll Free: 877-PFCUTEL (732-8835)
Phone: (404) 297-9797
Email: memberservice@platinumfcu.org

Hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 2:00 p.m.

Decatur Branch

1059 Mistletoe Road
Decatur, GA 30033

Toll Free: 877-PFCUTEL (732-8835)
Phone: (404) 297-9797
Email: memberservice@platinumfcu.org

Hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 2:00 p.m.

Sugarloaf Branch

2035 Sugarloaf Circle
Duluth, GA 30097

Toll Free: 877-PFCUTEL (732-8835)
Phone: (404) 297-9797
Email: memberservice@platinumfcu.org

Hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 2:00 p.m.

Orlando Branch

7041 Grand National Dr.
Suite 201
Orlando, FL 32819

Phone: (407) 226-0720
Fax: (407) 226-0750
Email: memberservice@platinumfcu.org

Hours:
Monday - Friday 9:00 a.m. - 5:00 p.m.

Alabama Branch

2801 John Hawkins Pkwy.
Suite 153N
Hoover, AL 35244

Phone: (205) 403-8881
Fax: (877) 763-7194
Email: memberservice@platinumfcu.org

Hours: (Central Standard Time)
Monday - Friday 9:00 a.m. - 4:00 p.m. CST

How can We Help You?
Access your account at PFCU 24hr a day with Home Banking or call us at 1(877)PFCU4YO (732-8496) or call/ text us at (404) 297-9797.