Like all credit unions, Platinum Federal Credit Union is a not-for-profit financial cooperative. When you join the credit union, you become a shareholder – or an owner – of a very unique financial institution. Earnings above the required reserves are returned to you, in the form of lower interest rates on loans and competitive dividends on savings.
We are owned and operated by our members. We exist solely for the purpose of serving our members’ best interests.
Today Platinum Federal Credit Union serves the Shia Imami Ismaili Muslims residing in the United States of America.
To join the credit union, complete a membership card and make an opening deposit of at least $20 to your share/savings account. Once you join, you and your IMMEDIATE FAMILY members who join have a lifetime membership, even if you change jobs or move
Quick Contacts
Member Services:Call 404.297.9797 or Toll Free at 1877-PFCUTEL (732-8835) or 1877-PFCU4YOU (732-8496)
(For quick response text 404.297.9797 or email memberservice@platinumfcu.org)
Loan Services:Call or Text 770.500.3070 or email loanservice@platinumfcu.org or mortgage@platinumfcu.org
Credit Card Customer Service:1-800-299-9842 or email creditcard@platinumfcu.org
Debit Card Customer Service:Call 1-800-290-7893 to activate debit card and set PIN; email debitcard@platinumfcu.org
Member Solutions:Call or Text 404.941.2441 or email membersolution@platinumfcu.org
Accounting Department:404.297.9797 option 5 or email accounting@platinumfcu.org
For feedback please email:feedback@platinumfcu.org
Or fill out our:Online Survey
2020 Patton Chapel Rd
Hoover, AL 35216
Hours of Operation:
Central Standard Time)
Monday – Friday 9:00 a.m. – 5:00 p.m. CST
1059 Mistletoe Road
Decatur, GA 30033
Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
4794 Lawrenceville Hwy NW
Lilburn, GA 30047
Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
7041 Grand National Dr.
Suite 201
Orlando, FL 32819
Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.
2035 Sugarloaf Circle
Duluth, GA 30097
Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
2020 Patton Chapel Rd
Hoover, AL 35216
Hours of Operation:
Central Standard Time)
Monday – Friday 9:00 a.m. – 5:00 p.m. CST
1059 Mistletoe Road
Decatur, GA 30033
Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
4794 Lawrenceville Hwy NW
Lilburn, GA 30047
Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
7041 Grand National Dr.
Suite 201
Orlando, FL 32819
Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.
2035 Sugarloaf Circle
Duluth, GA 30097
Hours of Operation:
Monday – Friday 9:00 a.m. – 5:00 p.m.
Saturday 10:00 a.m. – 2:00 p.m.
Who We Are
Platinum Federal Credit Union was founded in December 1999 to serve the financial needs of Shia Imami Ismaili Community Members. Today, with over 13,500 members and assets in excess of $360 million, we are among the fastest growing credit union.
Our mission is to provide convenient sources of credit and other financial services to allow our members to accomplish their financial goals and we stand by that commitment every day by offering today’s sophisticated services without losing sight of our purpose.
Purpose: “Financially Elevate the Community”
We vastly differ from regular banks because our financial cooperative is owned by our members. All profits are reinvested in our members by improving our products and services and by offering low cost loans and high rate of return to our members and their immediate families.
We invite you to browse our site and experience the PFCU difference.
Who Can Join
Platinum FCU provides all the benefits of a member-owned financial institution to members of the Shia Imami Ismaili Muslim Community:
Membership Benefits
Membership in Platinum FCU is an ongoing benefit to employees and members of the Shia Imami Ismaili Muslim Community. As a full-service financial institution, the credit union:
Provides security for funds, with accounts insured up to $250,000 by the National Credit Union Administration, a U.S. government agency.
Offers a full line of free or discounted financial products and services.
Provides dependable, friendly, personalized service.
Provides printed materials for the introduction and promotion of services.
Offers convenience.
Increases members’ knowledge of financial options.
Extends membership privileges to family members.
Places members’ interests first.
Board of Directors
Amin Tejani
Chairman
Zahir Ladhani
Vice Chairman
Ali Ravji
Secretary
Ashma Alibhoy
Treasurer
Asma Surani
Director – Supervisory
Amin Karmali
Director – Outreach
Karim Vastani
Director – Recovery
Imtyaz Isani
Director – Loans
Shahid Charania
Director – Strategy
FAQ’s
What is the field of membership?
Community members of Shia Imami Ismaili Muslim faith residing in the United States of America can become a members of Platinum Federal Credit Union (PFCU).
What is the minimum deposit for opening an account
A member can open an account with minimum deposit of $40.00 of which $20 remains in the account as minimum balance for one share and $20 is a one time membership fees.
What are the fees for having an account?
A fee of $20.00 is charged at the time of opening the account. There are no monthly fees or maintenance fees for Personal or Business Savings/Share Account.
What is the benefit of becoming a member of this credit union?
By becoming a member of PFCU, a member can avail various financial services such as Personal Loans, Auto Loans, Student Loans, Business Loans, Home Mortgage Loans, Commercial Real Estate Loans, Share Secured Loans, Wire Transfers, Personal Checking, Business Checking, Money Market, etc.
Is my deposit Secured?
Yes, your deposits are secured and insured up to $250,000 by NCUA (National Credit Union Administration), a government agency.
Why should I keep my savings in my credit union share account?
Any member opening a share account with a credit union becomes the owner of the credit union and is entitle to receive dividends declared by the credit union. We offer competent rate of interest on Savings, Money Market Accounts and Certificate of Deposits.
How much dividend will I receive on my Share/Savings Account?
Dividends on Share/Savings Account are not fixed rate of return, they vary depending on the performance of the credit union in a given period. Dividends on Share/Savings account are declared semi-annually and disbursed on June 30th and December 31st.
What is the maximum loan I can get from Platinum Federal Credit Union?
A member can avail Personal Loan up to $100,000, Auto loan of up to $150,000, Business Loan of up to $100,000, Student Loan of up to $80,000, etc. There is no limit on Home Mortgage Loans and Commercial Real Estate Secured Loans, but depends on the type of property and valuation.
What are the loan processing fees
Please refer to the Loan Fee Schedule.
Where can I do the international Wire Transfer?
A member can wire its funds to almost any Bank and any Country receiving incoming international wire transfer.
Annual Reports
Reports
Newsletter
Current Issue
Platinum 2024
Platinum 2023
Platinum 2022
Platinum 2021
Platinum 2020
Publications
The League of Credit Unions & Affiliates
Crowns Credit Unions of the Year – June 2025
Works No Words Leads to Success – October 2020
Rebounding Economy Has Members Feeling Confident in Atlanta Business Chronicle – June 2015
Georgia Credit Unions Keep Adding Numbers – June 2013
Lending Best Practices – 2012
Five Star Recognition – July 2011
PFCU Article in May 2011 Edition of Georgia Trend Magazine – May 2011
What We Can Learn From Successful PPP Lenders On How To Serve Small Businesses – August 2020
What We Can Learn From Successful PPP Lenders On How To Serve Small Businesses – August 2020
Credit Unions Keep on Growing Article in Atlanta Business Chronicle – July 2014
Georgia Credit Unions Scores Solidly in National Ranking – July 2013
PFCU Implements Sharetec Mobile Banking – February 2012
PFCU Article in May 2011 Edition of Georgia Trend Magazine – May 2011
Fraud Protection
The information contained in this portion of PlatinumFCU.org is provided by an outside agency. Clicking these links will take you to a web site outside of Plaintum FCU.
Calender
Auto Loan
Home Lending
Digital Banking
High Yield Savings Accounts
Credit Cards
Wire Transfers